ZOLL Powerheart G5 AED models G5A-80A and G5A-80A-TSO may fail self-tests due to extreme temperatures or humidity. Affected units have serial numbers listed in the recall. Consumers should check their device for the specific model and serial number.
The potential for devices to fail their self-test as a result of prolonged exposure to extreme environments (temperature and/or humidity).
ZOLL is recalling Powerheart G5 AED models G5A-80A and G5A-80A-TSO because they can fail self-tests when exposed to extreme temperatures or humidity. This means the device might not work properly during an emergency if stored or used in very hot or wet conditions.
The AED can fail its self-test function if it's exposed to extreme temperatures or humidity for prolonged periods. This means the device might not detect a heart rhythm problem or deliver a shock when needed during an emergency, but it's unlikely to happen under normal conditions.
People who own or use the Powerheart G5 AED models G5A-80A or G5A-80A-TSO are affected. The risk is low because the hazard occurs only in extreme environmental conditions, not during normal use.
Check your Powerheart G5 AED for the model numbers G5A-80A or G5A-80A-TSO. The serial number is listed in the recall document, which includes a long list of affected units.
Look for the model number on your Powerheart G5 AED; it should be either G5A-80A or G5A-80A-TSO.
Compare your device's serial number with the list of affected units provided in the recall.
No, the hazard only occurs with prolonged exposure to extreme temperatures or humidity, not during normal use.
Check the model number on your device; if it's G5A-80A or G5A-80A-TSO, and your serial number is in the list provided, it's affected.
No action is needed if your device is not in the list of affected units.
We’ve drafted a message you can send ZOLL to request your refund or repair — edit it as you like.
Subject: Recall Z-1317-2025 — ZOLL ZOLL Hello, I own a ZOLL that is covered by recall Z-1317-2025 from ZOLL. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.