Mobius Mobility iBOT PMD Software 01.05.24 Recall: Tipping Over Risk

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Contact the company & request your remedy

Recalling firmMobius Mobility LLC540 N Commercial St Ste 310 · Manchester, NH 03101-1146

No email on file — write to the address above instead.

✎ GovInfoNow plain-language explainer

What happened, in plain English

Mobius Mobility is recalling iBOT PMD personal mobility devices with software version 01.05.24 because a software issue could cause the device to tip over while in Balance Mode. This poses a risk of falls or injury, especially for users who rely on the device for mobility.

Why it’s dangerous

The software issue in version 01.05.24 can cause the device to tip over when in Balance Mode. This happens because the software fails to properly maintain stability, increasing the risk of falls and injury during use.

Who’s affected

People who own or use the iBOT PMD personal mobility device with software version 01.05.24 are affected. Those who use the device for mobility assistance are most at risk due to potential tipping over.

How to tell if you have this one

Check if your iBOT PMD has software version 01.05.24. Affected units have specific serial numbers listed in the recall notice, including 0001108, 0001110, and others.

Brand
Mobius Mobility
Category
Medical device

Based on the official FDA remedy

What to do — step by step

Check Software Version
Look for the software version on your device; affected units have version 01.05.24.
Stop Using Immediately
If your device has the affected software version, stop using it until a fix is applied.

✎ GovInfoNow

Questions people ask

Why is this software version dangerous?

The software issue in version 01.05.24 can cause the device to tip over from Balance Mode, increasing fall risk.

How do I know if my iBOT PMD is affected?

Check if your device has software version 01.05.24 and one of the listed serial numbers, such as 0001108 or 0001110.

What should I do if I have the affected device?

Stop using it immediately and contact Mobius Mobility for further instructions.

Take action

Contact Mobius Mobility

We’ve drafted a message you can send Mobius Mobility to request your refund or repair — edit it as you like.

✉️ Open in email

Subject: Recall Z-1965-2025 — Mobius Mobility Mobius Mobility

Hello,

I own a Mobius Mobility that is covered by recall Z-1965-2025 from Mobius Mobility.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: FDA Recall #Z-1965-2025 (April 24, 2025) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-1965-2025 to see it in context.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.

Mobius Mobility LLC recalls iBOT PMD with software version 01.05.24. Personal Mobility Device.

Use caution until it’s fixed