Philips recalls SmartPath to Ingenia Elition X models 782118 and 782144 due to potential alignment errors in MobiView image cross-references. Affected units may show incorrect image alignment when using the app.
Potential for alignment errors in the cross reference line functionality when reviewing images generated with the MobiView application.
Philips is recalling certain SmartPath to Ingenia Elition X models because they may show alignment errors when reviewing images through the MobiView app. This could lead to inaccurate image comparisons, but it does not pose a safety risk.
The cross reference line functionality in the MobiView app may misalign images when reviewing them. This could cause inaccurate comparisons between images, but it does not involve physical harm or safety risks.
Users of the SmartPath to Ingenia Elition X models with serial numbers listed in the recall notice are affected. Patients and healthcare professionals using the device for medical imaging are most at risk of misaligned images.
Check for model numbers 782118 or 782144 on the device. Serial numbers listed in the recall include specific numbers for each model.
Identify if your device has model numbers 782118 or 782144.
No, this recall does not pose a safety risk. The issue is limited to potential alignment errors in image cross-references, not physical harm.
Check if your device has model numbers 782118 or 782144. If so, contact Philips for further instructions.
Look for model numbers 782118 or 782144 on the device. Serial numbers listed in the recall include specific numbers for each model.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1791-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-1791-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
