Philips recalls Ingenia 3.0T MRI machines with specific model numbers due to potential alignment errors when reviewing images using the MobiView application. This could affect image accuracy in medical imaging.
Potential for alignment errors in the cross reference line functionality when reviewing images generated with the MobiView application.
Philips is recalling certain Ingenia 3.0T MRI machines that may have alignment errors when reviewing images through the MobiView app. This could lead to inaccurate medical imaging results if the cross-reference line is misaligned.
The MobiView application may show alignment errors in cross-reference lines when reviewing MRI images. This could cause misinterpretation of medical images, potentially affecting diagnosis or treatment decisions.
Medical facilities using the recalled model numbers (781342, 781377, 782103) are affected. Patients using these machines for MRI scans may be at risk of inaccurate imaging results.
Check your MRI machine's model number (781342, 781377, or 782103) or serial numbers listed in the recall notice. The product was sold by Philips North America.
Verify your MRI machine's model number against the listed numbers: 781342, 781377, or 782103.
Philips identified potential alignment errors in the cross-reference line functionality when reviewing images generated with the MobiView application.
Check your model number against the listed numbers (781342, 781377, 782103) to see if it's affected. No immediate action is required beyond verification.
The recall addresses potential image misalignment, not physical injury. This is a low-risk issue affecting medical imaging accuracy.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1797-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-1797-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
