Philips recalls Ingenia Elition X MRI scanners with model numbers 781358, 782107, 782136 due to potential alignment errors when reviewing images using the MobiView app. Affected units may show incorrect cross-reference lines.
Potential for alignment errors in the cross reference line functionality when reviewing images generated with the MobiView application.
Philips is recalling certain Ingenia Elition X MRI scanners that may have alignment errors when reviewing images through the MobiView app. This could lead to inaccurate image cross-references, though the risk is not severe enough to require immediate action.
The MobiView app may display incorrect cross-reference lines when reviewing images generated by the scanner. This could lead to misaligned images, but the hazard does not cause physical harm or require immediate action.
Owners of Philips Ingenia Elition X MRI scanners with model numbers 781358, 782107, or 782136 are affected. Patients and healthcare professionals using these scanners for medical imaging may be at risk of inaccurate image cross-references.
Check your Philips Ingenia Elition X scanner's model number (781358, 782107, or 782136) or serial numbers listed in the recall notice. The product was sold in the U.S. by Philips North America.
Verify your scanner's model number against the listed numbers: 781358, 782107, or 782136.
No, the recall does not require immediate action. The hazard is low risk and does not cause physical harm.
Check your model number against 781358, 782107, or 782136. The scanner was sold by Philips North America in the U.S.
The recall does not mention any remedy or fix. Affected units may need to be checked by a Philips representative.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1803-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-1803-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
