Hunter Douglas recalls custom cellular and pleated window coverings with a knot in the breakaway cord stop that can cause strangulation. Consumers should check for knots and contact for free repair kits.
Some of the cords inside the breakaway cord stop were tied in a single knot which can prevent the cord stop from functioning as designed to break away. A child can become entangled in a cord loop and strangle.
Hunter Douglas is recalling custom cellular and pleated window coverings that have a knot in the break: the cord stop can fail to break away, risking strangulation for children. This is a serious hazard that requires immediate attention.
The breakaway cord stop is designed to release the cord if it gets tangled. If tied in a single knot, it won't release, causing a child to become entangled and potentially strangle.
Parents and caregivers of young children who own Hunter Douglas custom cellular or pleated window coverings with a knot in the breakaway cord stop are most at risk. These products were sold from 2018 to 2023.
Check if the cords inside the breakaway cord stop are tied in a single knot. The product has Hunter Douglas branding on the tassels of the single cords that descend from the cord stop.
If the cords inside the breakaway cord stop are tied in a single knot, stop using the window coverings immediately.
Contact Hunter Douglas for a free repair kit to untie the knot and fix the cord stop.
CPSC urges consumers to check their window coverings to see if the cords inside the breakaway cord stop are tied in a single knot. The breakaway cord stop is the plastic device that attaches two cords from the end of the blind to a single cord used to adjust the blind. Blinds have adjustment cords on both ends of the head rail with a cord stop on each. If there is a knot in the two cords inside the cord stop, stop using these window coverings and contact Hunter Douglas for a free repair kit with instructions on untying the knot. Hunter Douglas will also be contacting consumers to provide repair kits.
Hunter Douglas recalls custom cellular and pleated window coverings with a knot in the breakaway cord stop that can prevent it from breaking away, risking strangulation for children.
Check if the cords inside the breakaway cord stop are tied in a single knot. The product has Hunter Douglas branding on the tassels of the single cords that descend from the cord stop.
Stop using the window coverings immediately and contact Hunter Douglas for a free repair kit to untie the knot.
We’ve drafted a message you can send Hunter Douglas to request your refund or repair — edit it as you like.
Subject: Recall 1479 — Hunter Douglas Standard cordlock top-down/bottom-up Duette and Applause honeycomb shades; standard cordloc Hello, I own a Standard cordlock top-down/bottom-up Duette and Applause honeycomb shades; standard cordlock top-down/bottom-up Hunter Douglas pleated shades; Hunter Douglas Brilliance Privacy View pleated shades and standard cordlock Duette and Applause Duolite shades that is covered by recall 1479 from Hunter Douglas. The official recall notice states: CPSC urges consumers to check their window coverings to see if the cords inside the breakaway cord stop are tied in a single knot. The breakaway cord stop is the plastic device that attaches two cords from the end of the blind to a single cord used to adjust the blind. Blinds have adjustment cords on both ends of the head rail with a cord stop on each. If there is a knot in the two cords inside the cord stop, stop using these window coverings and contact Hunter Douglas for a free repair kit with instructions on untying the knot. Hunter Douglas will also be contacting consumers to provide repair kits. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
