Carra Imports recalls custom window shades due to strangulation risk from unsecured cords. Children can become entangled in free-standing loops or cords. Consumers must stop using and contact Carra for free repair kits.
Cellular, Roller and Soft Horizontal Shades: Strangulation can occur when the shade's continuous loop pull cord or bead chain is not attached to the wall with a tension device and a child's neck becomes entangled in the free-standing loop. Roman Shades: Strangulation can occur when a child places his/her neck between the exposed inner cord and the fabric on the backside of the shade or when a child pulls the cord out and wraps it around his/her neck.
Carra Imports is recalling custom window shades because unsecured cords can cause strangulation if a child's neck gets caught in the loop. This is especially dangerous for young children who might play with the cords.
The shades' cords or chains can form a loop that a child's neck might get caught in. If the cord isn't securely attached to the wall with a tension device, it can easily become entangled, leading to strangulation.
Parents and caregivers of children under 5 years old who own custom-made window shades. Children who play with cords are most at risk.
The shades have no labels or markings. They were sold in custom sizes and colors by Carra Imports. The recall covers cellular, roller, soft horizontal, and Roman shades.
Immediately stop using the recalled window shades as they pose a strangulation risk.
Reach out to Carra Imports to get a free repair kit that includes a hold down device for cellular, roller, and soft horizontal shades.
Follow the instructions to attach the hold down device to secure the cord to the wall.
Consumers should immediately stop using the recalled window shades and contact Carra for a free repair kit. If the recalled cellular, roller and soft horizontal shades do not have hold down devices installed, contact Carra Imports to receive a repair kit which includes a hold down device and instructions to install it. The repair kit for the Roman shades includes instructions to remove the pull cords and to install metal rings to raise and lower the shades to remove the hazard. Carra is directly contacting consumers who purchased the recalled window shades.
No, the recall does not require returning the shades. Consumers can get a free repair kit to fix the hazard.
Only custom-made window shades without labels or markings are affected. Standard shades are not included.
The shades have no labels or markings and were sold by Carra Imports in custom sizes and colors.
We’ve drafted a message you can send Carra Imports to request your refund or repair — edit it as you like.
Subject: Recall 6560 — Carra Imports Window shades Hello, I own a Window shades that is covered by recall 6560 from Carra Imports. The official recall notice states: Consumers should immediately stop using the recalled window shades and contact Carra for a free repair kit. If the recalled cellular, roller and soft horizontal shades do not have hold down devices installed, contact Carra Imports to receive a repair kit which includes a hold down device and instructions to install it. The repair kit for the Roman shades includes instructions to remove the pull cords and to install metal rings to raise and lower the shades to remove the hazard. Carra is directly contacting consumers who purchased the recalled window shades. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
