Lower riskMedical device recall · FDA · Published May 30, 2025
Inseego USB8 4G Dongle Kit Recall: Outdated Software May Cause Diagnosis Delays
Inseego recalls USB8 4G Dongle Kit with outdated software that could cause video laryngoscope issues, delaying diagnosis and treatment. Affected units include Tempus Pro Monitor accessories with specific part numbers.
Kit USB flash drive contains outdated software, which could result in reverting patient monitor to outdated software and reintroducing the video laryngoscope issue (related to an August 2023 recall), which could lead to delay in diagnosis, delayed treatment, hypoxia due to unexpected loss of video laryngoscopy and all other monitor measurements during system restart.
Take action
Contact the company
📍Recalling firmRemote Diagnostic Technologies Ltd.Farnborough Aerospace Centre, Aerospace Boulevard · Farnborough, United Kingdom
“Inseego USB8 4G Dongle Kit Recall: Outdated Software May Cause Diagnosis Delays.” GovInfoNow, updated August 17, 2026. https://govinfonow.com/recall/52174-inseego-usb8-4g-dongle-kit-recall-outdated-software-may-cause. Based on FDA recall #Z-2175-2025 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-2175-2025%22&limit=1).
Remote Diagnostic Technologies Ltd. recalled the Inseego USB8 4G Dongle Kit on May 30, 2025, according to the FDA. The kit contains a USB flash drive with outdated software that could revert patient monitors to an older version, potentially causing hypoxia or delayed diagnosis.
How to tell if you have it
Brand: Inseego
Product: Inseego USB8 4G Dongle Kit, Part Number: 01-2298
Contains: USB Flash Drive, Part Number: 43-2011
Compatible Monitors: Tempus Pro Monitor, REF: 00-1007-R, 00-1024-R, 00-1026-R
Software Version: vx.28
Units Affected: 55
The hazard
The kit's USB flash drive contains outdated software, which could result in reverting the patient monitor to outdated software and reintroducing a video laryngoscope issue. This could lead to delay in diagnosis, delayed treatment, hypoxia due to unexpected loss of video laryngoscopy, and loss of all other monitor measurements during system restart.
Context
GovInfoNow's records show Remote Diagnostic Technologies Ltd. has issued 11 other recalls since November 17, 2020. Recent recalls include a November 26, 2025, recall for patient monitors with unvalidated Intracranial Pressure measurements and April 16, 2025, and April 15, 2025, recalls for Tempus Pro Patient Monitor software errors. Other recent recalls of similar products include a July 31, 2026, recall for Philips PIC iX Essentials Software Freezes, a June 5, 2026, recall for Philips Telemetry Monitor 5500 connection failure risks, and an August 21, 2026, recall for Philips Achieva 3.0T MRI software issues.
How to tell if you have this one
Check if your Tempus Pro Monitor has the USB8 4G Dongle Kit with part number 01-2298. The kit includes a USB flash drive with part number 43-2011 and software version vx.28.
Brand
Inseego
Category
Medical device
Based on the official FDA remedy
What to do — step by step
Check Device Details
Identify if your Tempus Pro Monitor has the USB8 4G Dongle Kit with part number 01-2298 and the USB flash drive with part number 43-2011.
Where it went and when
Where it was distributed
Distributed nationwide and abroad; the notice names 5 states.
Named in the notice
Covered by “nationwide”
Not listed
FDA distribution: “Worldwide - US Nationwide distribution in the states of SC, KY, NV, IA, MI and the country of GB.” States read from FDA’s own wording; “not listed” means the notice does not name it.
Named in the notice: Iowa, Kentucky, Michigan, Nevada, South Carolina.
Recall timeline
FDA published this recall 2 months after the firm started it.
1Firm started the recall
2FDA classified it Class II
3Published in FDA’s Enforcement Report
Dates from the agency record only; steps without a date are left out.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Official source: FDA Recall #Z-2175-2025 (May 30, 2025) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-2175-2025 to see it in context.
Plain-language summary written by qwen3:4b on August 17, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.