Inseego recalls USB8 4G Dongle Kit with outdated software that could cause video laryngoscope issues, delaying diagnosis and treatment. Affected units include Tempus Pro Monitor accessories with specific part numbers.
Kit USB flash drive contains outdated software, which could result in reverting patient monitor to outdated software and reintroducing the video laryngoscope issue (related to an August 2023 recall), which could lead to delay in diagnosis, delayed treatment, hypoxia due to unexpected loss of video laryngoscopy and all other monitor measurements during system restart.
Inseego is recalling USB8 4G Dongle Kits that contain outdated software. This could cause the patient monitor to revert to older software, potentially delaying diagnosis and treatment due to loss of video laryngoscopy.
The USB flash drive in the kit contains outdated software that can cause the patient monitor to revert to older software. This may reintroduce video laryngoscope issues from an August 2023 recall, leading to delays in diagnosis and treatment. Hypoxia could occur if critical measurements are lost during system restarts.
Healthcare professionals using the Tempus Pro Monitor with specific model numbers and part numbers are most at risk. The recall affects devices sold with the USB8 4G Dongle Kit.
Check if your Tempus Pro Monitor has the USB8 4G Dongle Kit with part number 01-2298. The kit includes a USB flash drive with part number 43-2011 and software version vx.28.
Identify if your Tempus Pro Monitor has the USB8 4G Dongle Kit with part number 01-2298 and the USB flash drive with part number 43-2011.
The USB flash drive contains outdated software that could cause the patient monitor to revert to older software, potentially reintroducing video laryngoscope issues from an August 2023 recall.
This could lead to delays in diagnosis and treatment due to loss of video laryngoscopy and all monitor measurements during system restarts, potentially causing hypoxia.
The recall record does not specify a remedy or fix for this issue.
We’ve drafted a message you can send Inseego to request your refund or repair — edit it as you like.
Subject: Recall Z-2175-2025 — Inseego Inseego Hello, I own a Inseego that is covered by recall Z-2175-2025 from Inseego. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.