GE Medical Systems recalls SIGNA Hero MRI systems with unverified caster lock maintenance since March 2023. This could lead to patient table instability during scans. Affected units need verification via system ID numbers.
GE HealthCare has become aware that for certain MR systems (SIGNA Artist, SIGNA Voyager, Discovery MR450 1.5T, Optima MR450w 1.5T, SIGNA Architect, SIGNA Premier, SIGNA UHP, Discovery MR750 3.0T, Discovery MR750w 3.0T, SIGNA Hero, SIGNA PET/MR, SIGNA Artist Evo, SIGNA Voyager AIR (China Only), SIGNA Architect AIR (China Only), SIGNA Premier XT (China Only), SIGNA Premier Elite (China Only), SIGNA Premier MAX (China Only), SIGNA Hero XT (China Only), SIGNA Hero Elite (China Only), SIGNA Hero MAX (China Only), SIGNA PET/MR AIR (China Only), SIGNA PET/MR AIR Plus (China Only), the planned maintenance steps to check the functionality of the caster locks on the MR patient table may not have been performed.
GE Medical Systems is recalling SIGNA Hero MRI systems that may have skipped planned maintenance on the patient table's caster locks. This could cause the table to become unstable during scans, potentially leading to injury if the patient is moved unexpectedly.
The patient table's caster locks may not have been properly checked during routine maintenance. If the locks fail, the table could shift unexpectedly during a scan, risking patient injury.
Healthcare facilities using SIGNA Hero MRI systems with system IDs verified by GE HealthCare since March 2023 are most at risk. Patients undergoing scans on these systems could face table instability.
Check your SIGNA Hero MRI system's system ID number, which GE HealthCare verified for maintenance since March 2023. The GTIN numbers 00195278472083, 00195278486813, and 001952784868131 are also associated with this recall.
Check your SIGNA Hero MRI system's system ID number to confirm if it was verified by GE HealthCare for maintenance since March 2023.
GE HealthCare has found that planned maintenance steps to check the patient table's caster locks may not have been performed on certain SIGNA Hero MRI systems.
Check your system ID number, which GE HealthCare verified for maintenance since March 2023. The GTIN numbers 00195278472083, 00195278486813, and 001952784868131 are also associated with this recall.
No, but you should verify your system ID to ensure it was maintained since March 2023. If not, contact GE HealthCare for further instructions.
We’ve drafted a message you can send GE Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-2308-2025 — GE Medical Systems GE Medical Systems Hello, I own a GE Medical Systems that is covered by recall Z-2308-2025 from GE Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
