GE Medical Systems recalls certain SIGNA Hero Elite MRI systems sold in China due to potential failure of patient table caster locks during maintenance. Affected units were serviced after March 1, 2023. No immediate action required but check system ID numbers.
GE HealthCare has become aware that for certain MR systems (SIGNA Artist, SIGNA Voyager, Discovery MR450 1.5T, Optima MR450w 1.5T, SIGNA Architect, SIGNA Premier, SIGNA UHP, Discovery MR750 3.0T, Discovery MR750w 3.0T, SIGNA Hero, SIGNA PET/MR, SIGNA Artist Evo, SIGNA Voyager AIR (China Only), SIGNA Architect AIR (China Only), SIGNA Premier XT (China Only), SIGNA Premier Elite (China Only), SIGNA Premier MAX (China Only), SIGNA Hero XT (China Only), SIGNA Hero Elite (China Only), SIGNA Hero MAX (China Only), SIGNA PET/MR AIR (China Only), SIGNA PET/MR AIR Plus (China Only), the planned maintenance steps to check the functionality of the caster locks on the MR patient table may not have been performed.
GE Medical Systems is recalling certain SIGNA Hero Elite MRI systems sold in China because planned maintenance steps to check patient table caster locks may not have been completed. This could lead to table movement during scans, potentially causing injury to patients or staff.
The patient table caster locks may not have been properly checked during maintenance, which could cause the table to move unexpectedly during scans. This movement might injure patients or staff if it occurs while the system is in use.
Patients and medical staff using GE SIGNA Hero Elite MRI systems in China that were serviced by GE HealthCare after March 1, 2023 are most at risk. The recall applies only to systems sold in China.
Check if your GE SIGNA Hero Elite MRI system was serviced by GE HealthCare after March 1, 2023. The recall applies only to systems sold in China.
Review your system's ID number to confirm if it was serviced by GE HealthCare after March 1, 2023.
GE HealthCare has found that planned maintenance steps to check patient table caster locks may not have been completed for certain SIGNA Hero Elite MRI systems in China.
Check your system's ID number to see if it was serviced after March 1, 2023. No immediate action is required but you should verify if your system is affected.
No, the recall applies only to GE SIGNA Hero Elite MRI systems sold in China.
We’ve drafted a message you can send GE Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-2317-2025 — GE Medical Systems GE Medical Systems Hello, I own a GE Medical Systems that is covered by recall Z-2317-2025 from GE Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.