GE Medical Systems recalls SIGNA Hero MAX MRI systems sold in China due to potential caster lock failure during maintenance. Affected units have system IDs from March 2023. No immediate action required but check for maintenance records.
GE HealthCare has become aware that for certain MR systems (SIGNA Artist, SIGNA Voyager, Discovery MR450 1.5T, Optima MR450w 1.5T, SIGNA Architect, SIGNA Premier, SIGNA UHP, Discovery MR750 3.0T, Discovery MR750w 3.0T, SIGNA Hero, SIGNA PET/MR, SIGNA Artist Evo, SIGNA Voyager AIR (China Only), SIGNA Architect AIR (China Only), SIGNA Premier XT (China Only), SIGNA Premier Elite (China Only), SIGNA Premier MAX (China Only), SIGNA Hero XT (China Only), SIGNA Hero Elite (China Only), SIGNA Hero MAX (China Only), SIGNA PET/MR AIR (China Only), SIGNA PET/MR AIR Plus (China Only), the planned maintenance steps to check the functionality of the caster locks on the MR patient table may not have been performed.
GE is recalling SIGNA Hero MAX MRI systems sold in China because planned maintenance on patient table caster locks may not have been completed. This could lead to table movement during scans, risking patient injury. Affected units have system IDs from March 2023 onward.
The patient table's caster locks may not be properly secured after maintenance, causing the table to shift during MRI scans. This could lead to patient falls or injuries if the table moves unexpectedly.
Hospitals and clinics in China that own SIGNA Hero MAX MRI systems are most at risk. Patients undergoing scans on these systems may face injury if the table moves unexpectedly.
Check if your SIGNA Hero MAX MRI system was sold in China. Look for system IDs from March 2023 onward that GE HealthCare performed maintenance on.
Review your system's maintenance history to confirm if GE HealthCare performed planned maintenance since March 1, 2023.
GE HealthCare found that planned maintenance steps to check the functionality of the patient table's caster locks may not have been completed for certain MRI systems.
No immediate action is required. Check if your system has been maintained since March 1, 2023 to determine if it's affected.
Your SIGNA Hero MAX MRI system was sold in China and has a system ID from GE HealthCare's maintenance records starting March 1, 2023.
We’ve drafted a message you can send GE to request your refund or repair — edit it as you like.
Subject: Recall Z-2318-2025 — GE GE Hello, I own a GE that is covered by recall Z-2318-2025 from GE. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
