Philips recalls C9-5ec Transducer Probes with specific model numbers for clarification on useful life in field use. No immediate safety risk.
To provide clarification and labelling to define the useful life of ultrasound transducers in the field.
Philips is recalling certain C9-5ec Transducer Probes to clarify their useful life in field use. This is a labeling update, not a safety issue.
The recall provides clarification on the useful life of ultrasound transducers in the field. This is a labeling update to help users understand how long the probes can be safely used before replacement is needed.
Users of Philips C9-5ec Transducer Probes with the listed model numbers and serial codes are affected. Medical professionals using these probes for ultrasound imaging are most at risk.
Check for model numbers 989605387351 or 989605440802 on the probe. Look for the specific UDI codes and serial numbers listed in the recall notice.
Review the model number and serial codes on the probe to confirm if it is in the recalled list.
No, this recall is for labeling clarification on the useful life of the transducers, not a safety hazard.
No, the recall does not require stopping use; it's a labeling update for field use duration.
Check the model numbers 989605387351 or 989605440802 and the specific UDI/serial codes listed in the recall notice.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2365-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-2365-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
