Philips recalls specific C9-4 Transducer Probes for labeling clarity on useful life in field use. No immediate safety risk, but updated labeling helps users understand expected lifespan.
To provide clarification and labelling to define the useful life of ultrasound transducers in the field.
Philips is recalling certain C9-4 Transducer Probes to clarify their useful life in field use. This is a labeling update to help users understand how long these probes should be expected to function before needing replacement.
The recall is for labeling clarification to define the useful life of ultrasound transducers in the field. This helps users understand how long the probes should be expected to function before needing replacement. There is no safety hazard involved.
Users of Philips C9-4 Transducer Probes with the listed model numbers and serial codes are affected. Healthcare professionals using these probes for ultrasound imaging are most at risk of confusion about expected lifespan.
Check for model numbers 989605365021, 989605365023, or 989605387291. Look for serial numbers starting with B1FZ1B, B2KL13, or other listed codes in the UDI.
Look for model numbers 989605365021, 989605365023, or 989605387291 on the probe.
Philips is recalling these transducers to clarify their useful life in field use, helping users understand expected lifespan without safety risks.
No safety hazard is described. This is a labeling update for useful life clarification.
Check for model numbers 989605365021, 989605365023, or 989605387291, or serial numbers starting with B1FZ1B, B2KL13, or other listed codes.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2363-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-2363-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
