Philips recalls Allura Xper FD10, FD20, and FD20/15 models configured with 1-Phase UPS. Systems may shut down or fail to start if power is lost, potentially causing imaging interruptions.
Philips Azurion and Allura systems configured with a 1 Phase Uninterruptible Power Supply (UPS) have the potential of shutting down and/or not starting up, if power to the system is lost.
Philips is recalling Allura Xper FD10, FD20, and FD20/15 models that use a 1-Phase Uninterruptible Power Supply (UPS). These systems may shut down or fail to start when power is lost, which could disrupt medical imaging procedures.
When power is lost, the system's 1-Phase UPS configuration may cause the imaging system to shut down or fail to start properly. This could lead to interrupted imaging sessions and potential delays in patient care.
Medical facilities using Philips Allura Xper systems with 1-Phase UPS units are most at risk. Patients undergoing imaging procedures may experience interruptions if the system fails during power loss.
Check for model numbers 722003 to 722059 on the system's label. The system is part of the Allura Xper family (R1.x, R2.x) and includes specific serial numbers listed in the recall notice.
Look for model numbers 722003 through 722059 on the system's label to confirm if it's affected.
Reach out to Philips for guidance on next steps if the system is affected.
The recall is due to the potential for the system to shut down or fail to start when power is lost, which could disrupt medical imaging procedures.
No, but medical facilities should monitor the system during power outages to prevent interruptions in imaging procedures.
Check the system label for model numbers 722003 through 722059, which correspond to specific Allura Xper models and serial numbers listed in the recall notice.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2503-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-2503-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
