Philips recalls Brilliance CT 40, 64, and Ingenuity Flex CT systems where the patient table could descend unexpectedly after a component replacement.
The patient support table (couch) may descend unexpectedly to the lowermost position due to a component (ball screw) misalignment after a replacement.
Philips is recalling specific CT scanner models where the patient support table might drop suddenly after a component replacement. This could cause injury if the table moves unexpectedly during a scan.
A misaligned ball screw component after replacement can cause the patient table to drop suddenly to the lowest position. This could lead to injury if the table moves unexpectedly during a medical scan.
Medical facilities using the recalled Philips CT systems are affected. Patients and staff at these facilities are at risk if the table descends unexpectedly during a scan.
Check for Philips CT systems labeled as Brilliance CT 40 Channel (model 728235), Brilliance CT 64 Channel (model 728231), or Ingenuity Flex (model 728317).
Ensure the patient table does not move unexpectedly after any component replacement.
Reach out to Philips for specific model details and guidance on safe use.
The patient support table may descend unexpectedly due to a misaligned ball screw component after a replacement.
Brilliance CT 40 Channel (model 728235), Brilliance CT 64 Channel (model 728231), and Ingenuity Flex (model 728317).
Check the model number and serial numbers listed in the recall notice for the specific affected systems.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2595-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-2595-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
