Philips recalls CT 6000 models with serial numbers 87150-87169 due to risk of unexpected couch descent. Affected units may require repair to prevent injury during medical scans.
The patient support table (couch) may descend unexpectedly to the lowermost position due to a component (ball screw) misalignment after a replacement.
Philips is recalling CT 6000 medical imaging systems with specific serial numbers because the patient support table could drop unexpectedly after a component replacement. This poses a risk of injury during medical procedures if the table drops suddenly.
The patient support table (couch) may drop unexpectedly to the lowest position after a component (ball screw) misalignment during a replacement procedure. This misalignment can occur if the ball screw is not properly aligned following a repair or maintenance action.
Medical facilities using Philips CT 6000 models with serial numbers 87150 through 87169 are most at risk. Patients undergoing scans with these systems could be injured if the table drops unexpectedly.
Check if your Philips CT 6000 has a model number 728307 and serial numbers 87150, 87169, 87118, 87168, 87166, or 87164. The recall covers specific units sold with these identifiers.
Verify your Philips CT 6000 model number is 728307 and serial numbers match the listed numbers (87150-87169).
Reach out to Philips North America for guidance on next steps for affected units.
The patient support table may descend unexpectedly after a component misalignment during a replacement, which could cause injury during medical procedures.
Check for model number 728307 and serial numbers 87150, 87169, 87118, 87168, 87166, or 87164 on your Philips CT 6000.
No, but affected units should be checked by Philips support to ensure safety before continued use.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2604-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-2604-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
