Philips recalls Brilliance iCT CT systems with model 728306 due to risk of patient support table descending unexpectedly after component replacement.
The patient support table (couch) may descend unexpectedly to the lowermost position due to a component (ball screw) misalignment after a replacement.
Philips is recalling specific models of Brilliance iCT CT scanners because the patient support table might drop suddenly after a component replacement. This could cause injury if the table moves unexpectedly during a scan.
After a component replacement, the ball screw in the patient support table may become misaligned. This misalignment can cause the table to drop suddenly to the lowest position without warning, potentially injuring the patient or staff.
Healthcare facilities using Philips Brilliance iCT CT scanners with model number 728306 are affected. Patients and staff at these facilities are at risk if the table descends unexpectedly during use.
Check for Philips Brilliance iCT CT scanners with model number 728306. The serial numbers listed in the recall include many specific numbers like 100068, 100188, 100241, and others.
Identify your Philips Brilliance iCT scanner's model number, which should be 728306 for affected units.
Reach out to Philips customer support to confirm if your scanner is affected and get instructions for next steps.
The patient support table may descend unexpectedly after a component replacement due to a ball screw misalignment.
Check your model number against the list provided in the recall. Contact Philips for specific instructions.
Yes, the table could drop suddenly during use, potentially causing injury to patients or staff.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2598-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-2598-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
