Philips recalls Allura Xper FD20/10 X-ray systems due to potential motor failure from internal component deterioration. Affected units may lose motorized movements but manual adjustments and imaging remain functional.
Systems may not perform as intended due to the deterioration of certain internal components (the CMOS battery, hard disk drive, and/or power supply unit). If this deterioration occurs, motorized movements of the system will become unavailable. Manual movements of the stand (longitudinal, transversal and rotational for ceiling mounted systems and rotational for floor mounted systems) and table longitudinal movements remain available. Imaging (X-ray) functionality remains available.
Philips is recalling all Allura Xper FD20/10 X-ray systems because internal components like the CMOS battery or hard drive may deteriorate, causing motorized movements to stop working. This could affect medical procedures requiring precise positioning of the X-ray equipment.
The system's internal components (CMOS battery, hard disk drive, or power supply) can deteriorate over time, causing motorized movements to become unavailable. Manual adjustments and X-ray imaging functions remain operational, but precise positioning for medical procedures could be compromised.
Medical facilities using Philips Allura Xper FD20/10 X-ray systems are most at risk. Patients and staff may be affected if the system loses motorized movements during procedures.
Check for product code 722029 on the system. Affected units were sold with serial numbers listed in the recall notice, including a range of numbers starting with 71 through 81.
Verify if motorized movements are functioning by attempting to move the X-ray stand or table as per the manufacturer's instructions.
Reach out to Philips Medical Systems Netherlands for guidance on whether your unit requires repair or replacement.
The recall is due to potential deterioration of internal components like the CMOS battery, hard disk drive, or power supply unit, which could cause motorized movements to stop working.
No, manual movements and X-ray imaging remain functional. However, if motorized movements fail, you should contact Philips for assistance.
Check for product code 722029 and serial numbers listed in the recall notice, which include a range of numbers starting with 71 through 81.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2632-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-2632-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
