Philips recalls Allura Xper FD10/10 X-ray systems with specific product codes due to potential internal component deterioration that may cause motorized movements to fail. Imaging remains functional but manual adjustments are still possible.
Systems may not perform as intended due to the deterioration of certain internal components (the CMOS battery, hard disk drive, and/or power supply unit). If this deterioration occurs, motorized movements of the system will become unavailable. Manual movements of the stand (longitudinal, transversal and rotational for ceiling mounted systems and rotational for floor mounted systems) and table longitudinal movements remain available. Imaging (X-ray) functionality remains available.
Philips is recalling Allura Xper FD10/10 X-ray systems with product codes 722011, 722027, and 722005 because internal components like the CMOS battery or hard drive may deteriorate, causing motorized movements to stop working. Imaging functions remain available but manual adjustments can still be used.
Internal components such as the CMOS battery, hard disk drive, or power supply unit may deteriorate over time. If this happens, motorized movements of the system will stop working, but manual adjustments and imaging functions remain available.
Medical facilities using Philips Allura Xper FD10/10 X-ray systems with product codes 722011, 722027, or 722005 are most at risk. Patients and staff using these systems may experience reduced mobility during procedures if motorized movements fail.
Check for product codes 722011, 722027, or 722005 on your Philips Allura Xper FD10/10 X-ray system. These codes are listed in the recall notice and correspond to specific units sold with associated 510(k) numbers.
Identify your system's product code by checking the label on the device, which should be one of 722011, 722027, or 722005.
The recall is due to potential deterioration of internal components like the CMOS battery, hard disk drive, or power supply unit, which may cause motorized movements to stop working.
Imaging (X-ray) functionality remains available, but motorized movements of the system may become unavailable if internal components deteriorate.
Check your product code against the listed codes (722011, 722027, or 722005) to see if your system is affected. The recall does not specify a remedy, so contact Philips for further instructions.
We’ve drafted a message you can send Philips Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-2624-2025 — Philips Medical Systems Philips Medical Systems Hello, I own a Philips Medical Systems that is covered by recall Z-2624-2025 from Philips Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.