Philips recalls Allura Xper FD20/20 X-ray systems with product code 722038 due to potential internal component failure that could cause motorized movements to stop, though manual adjustments and imaging functions remain operational.
Systems may not perform as intended due to the deterioration of certain internal components (the CMOS battery, hard disk drive, and/or power supply unit). If this deterioration occurs, motorized movements of the system will become unavailable. Manual movements of the stand (longitudinal, transversal and rotational for ceiling mounted systems and rotational for floor mounted systems) and table longitudinal movements remain available. Imaging (X-ray) functionality remains available.
Philips is recalling all Allura Xper FD20/20 X-ray systems with product code 722038 because internal components may deteriorate, causing motorized movements to stop. This could affect medical imaging procedures if the system fails during use, though manual adjustments and imaging functions still work.
The system's internal components, including the CMOS battery, hard disk drive, and power supply, may deteriorate over time. This could cause motorized movements to become unavailable, though manual adjustments and imaging functions remain operational. The risk is limited to systems that experience component failure during use.
Medical facilities using Philips Allura Xper FD20/20 X-ray systems with product code 722038 are most at risk. Patients and staff using these systems during imaging procedures may be affected if motorized movements stop unexpectedly.
Check for product code 722038 on the system. The system was sold with associated 510(k) numbers K102005, K130842, K130638, K133292, K141979, K161563, K162859, K033737, K041949.
Look for product code 722038 on the system to confirm it is affected.
Philips recalls Allura Xper FD20/20 X-ray systems with product code 722038 because internal components may deteriorate, causing motorized movements to stop during use.
No, the recall does not require immediate stop use. Manual adjustments and imaging functions remain operational.
If motorized movements stop, manual adjustments (longitudinal, transversal, and rotational movements) and imaging functions remain available.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2630-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-2630-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.