PHILIPS recalls Allura Xper FD20 X-ray systems with specific product codes due to potential internal component deterioration causing motorized movements to fail. Imaging remains functional.
Systems may not perform as intended due to the deterioration of certain internal components (the CMOS battery, hard disk drive, and/or power supply unit). If this deterioration occurs, motorized movements of the system will become unavailable. Manual movements of the stand (longitudinal, transversal and rotational for ceiling mounted systems and rotational for floor mounted systems) and table longitudinal movements remain available. Imaging (X-ray) functionality remains available.
PHILIPS is recalling Allura Xper FD20 X-ray systems with specific product codes because internal components (CMOS battery, hard disk drive, or power supply) may deteriorate, causing motorized movements to stop working. Manual movements and imaging functions remain operational.
The system's internal components (CMOS battery, hard disk drive, or power supply) can deteriorate over time, causing motorized movements to become unavailable. Manual movements and imaging functions remain operational, so the risk is limited to specific mechanical functions.
Medical facilities that own or use the recalled Allura Xper FD20 X-ray systems with product codes (722012, 722028, or 722006) are most at risk. Patients and staff using these systems should monitor for motorized movement failures.
Check if your Allura Xper FD20 has product codes (722012, 722028, or 722006). The system may have serial numbers listed in the recall documentation.
Verify your Allura Xper FD20's product code is one of (722012, 722028, or 722006).
Ensure motorized movements remain available; if not, contact PHILIPS for assistance.
PHILIPS recalls these systems because internal components (CMOS battery, hard disk drive, or power supply) may deteriorate, causing motorized movements to stop working.
No, manual movements and imaging functions remain operational. You can continue using the system but should monitor for motorized movement failures.
Contact PHILIPS for assistance if motorized movements become unavailable.
We’ve drafted a message you can send PHILIPS to request your refund or repair — edit it as you like.
Subject: Recall Z-2626-2025 — PHILIPS PHILIPS Hello, I own a PHILIPS that is covered by recall Z-2626-2025 from PHILIPS. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
