Philips recalls Allura Xper FD20/20 medical imaging systems with model 722038 due to potential BIOS battery depletion causing system shutdown without warning. Affected units may not start properly.
The BIOS battery may deplete faster than initially anticipated during the design phase. When the battery is depleted, the start-up process of the system will be halted, and the system will not start. No user messages are shown before the battery is low on power or depleted.
Philips is recalling Allura Xper FD20/20 medical imaging systems with model number 722038 because the BIOS battery may deplete faster than expected, causing the system to shut down without warning. This could prevent the device from starting properly when needed.
The BIOS battery in these systems may deplete faster than designed, causing the device to stop working without any warning messages. When the battery runs out, the system will not start, potentially disrupting medical procedures.
Medical facilities using Philips Allura Xper FD20/20 systems with model number 722038 are most likely affected. Patients and staff at these facilities could be impacted if the system fails during use.
Check for model number 722038 on the device. The recall covers specific units with serial numbers listed in the official notice. This product was sold with associated 510(k) clearances.
Look for model number 722038 on the device to confirm if it's affected.
The BIOS battery may deplete faster than expected, causing the system to shut down without warning messages.
Check if your device has model number 722038. If so, contact Philips for guidance on next steps.
The recall indicates potential system shutdown without warning, but no specific injuries are mentioned. The risk is low as the device may not start properly rather than causing immediate harm.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0012-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-0012-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
