Philips recalls Allura Xper FD10 X-ray systems with product codes 722010, 722026, and 722003 due to potential internal component deterioration that may cause motorized movements to fail. Imaging remains functional.
Systems may not perform as intended due to the deterioration of certain internal components (the CMOS battery, hard disk drive, and/or power supply unit). If this deterioration occurs, motorized movements of the system will become unavailable. Manual movements of the stand (longitudinal, transversal and rotational for ceiling mounted systems and rotational for floor mounted systems) and table longitudinal movements remain available. Imaging (X-ray) functionality remains available.
Philips is recalling Allura Xper FD10 X-ray systems with specific product codes because internal components like the CMOS battery, hard disk drive, or power supply unit may deteriorate. This could cause motorized movements to stop working, though manual movements and imaging functions still remain available.
The system's internal components (CMOS battery, hard disk drive, or power supply unit) may deteriorate over time, causing motorized movements to become unavailable. Manual movements and imaging functions remain operational, so the risk is limited to specific system functions.
Medical facilities using Philips Allura Xper FD10 X-ray systems with product codes 722010, 722026, or 722003 are most at risk. Patients and staff using these systems during imaging procedures could be affected if motorized movements fail.
Check for product codes 722010, 722026, or 722003 on the system. The recall covers specific units sold with these codes, which are identified by their unique serial numbers.
Verify if motorized movements are functioning as intended by testing the system's manual and motorized movement capabilities.
The system may experience internal component deterioration (CMOS battery, hard disk drive, or power supply unit), which can cause motorized movements to stop working, though imaging and manual movements remain functional.
The recall does not specify a remedy, so users should monitor system performance and contact Philips for guidance if motorized movements fail.
Motorized movements may become unavailable, but manual movements and imaging functions remain operational, so the risk is limited to specific system functions.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2623-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-2623-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
