Philips recalls Allura Xper FD10C medical imaging devices with model 722001 that may stop starting due to a battery issue. Affected units could fail to power on without warning.
The BIOS battery may deplete faster than initially anticipated during the design phase. When the battery is depleted, the start-up process of the system will be halted, and the system will not start. No user messages are shown before the battery is low on power or depleted.
Philips is recalling Allura Xper FD10C medical imaging devices with model number 722001 because the battery may deplete faster than expected, causing the system to stop starting without warning. This could lead to interrupted medical procedures if the device fails to power on unexpectedly.
The device's battery may deplete faster than designed, causing the system to stop starting unexpectedly without any warning messages. This could interrupt medical procedures if the device fails to power on during critical use.
Medical facilities using the Allura Xper FD10C imaging system with model number 722001 are most at risk. The recall affects specific units sold with this model number.
Check for model number 722001 on the device. The recall covers specific units sold with this model number and associated 510(k) numbers.
Look for model number 722001 on the device to confirm if it is affected.
The BIOS battery may deplete faster than expected, causing the system to stop starting without warning messages.
Check the model number on the device. If it is 722001, contact Philips for guidance.
The recall record does not specify a remedy or fix.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0001-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-0001-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.