Philips recalls Allura Xper FD20/10 medical imaging systems with model 722029 due to potential BIOS battery depletion causing system failure without warning.
The BIOS battery may deplete faster than initially anticipated during the design phase. When the battery is depleted, the start-up process of the system will be halted, and the system will not start. No user messages are shown before the battery is low on power or depleted.
Philips is recalling all Allura Xper FD20/10 imaging systems with model number 722029 because the BIOS battery may deplete faster than expected, causing the system to stop starting without warning. This could lead to interrupted medical procedures if the system fails during use.
The BIOS battery may deplete faster than designed, causing the system to halt startup without any warning messages. This could interrupt medical procedures if the system fails during operation. The hazard does not involve immediate physical danger to users.
Medical facilities using Philips Allura Xper FD20/10 systems with model number 722029 are most at risk. Patients and staff could experience interrupted imaging procedures if the system fails during use.
Check for model number 722029 on the system. The recall covers all Allura Xper FD20/10 units with this specific model number sold through Philips.
Look for model number 722029 on the system to confirm if it is affected.
The BIOS battery may deplete faster than initially anticipated during design, causing the system to stop starting without warning.
The recall record does not specify a remedy or fix for this issue.
Check for model number 722029 on the system. The recall covers all Allura Xper FD20/10 units with this specific model number.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0009-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-0009-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.