Philips recalls Allura CV20 X-ray systems with product code 722031 due to potential internal component deterioration affecting motorized movements. This may impact system functionality but imaging remains available.
Systems may not perform as intended due to the deterioration of certain internal components (the CMOS battery, hard disk drive, and/or power supply unit). If this deterioration occurs, motorized movements of the system will become unavailable. Manual movements of the stand (longitudinal, transversal and rotational for ceiling mounted systems and rotational for floor mounted systems) and table longitudinal movements remain available. Imaging (X-ray) functionality remains available.
Philips is recalling all Allura CV20 X-ray systems with product code 722031 because internal components like the CMOS battery or hard drive may deteriorate. This could cause motorized movements to stop working, though manual adjustments and imaging functions remain available.
The system's internal components (CMOS battery, hard disk drive, or power supply) may deteriorate over time. If this happens, motorized movements will stop working, though manual adjustments and imaging functions stay operational.
Medical facilities using Philips Allura CV20 X-ray systems with product code 722031 are most at risk. Patients and staff could experience disruptions in system movements during procedures.
Check for product code 722031 on the system. Serial numbers listed in the recall include 155, 150, 87, 88, and others starting with numbers like 135, 153, 35, 76.
Verify if motorized movements have stopped working while manual adjustments and imaging functions remain operational.
The recall is due to potential deterioration of internal components like the CMOS battery, hard disk drive, or power supply unit, which could cause motorized movements to stop working.
Imaging (X-ray) functionality remains available, though motorized movements may become unavailable.
Check for product code 722031 on the system. Serial numbers listed in the recall include 155, 150, 87, 88, and others starting with numbers like 135, 153, 35, 76.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2635-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-2635-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
