Pivotal Health Solutions recalls heated massage table model Q400 due to risk of overheating from repeated heat component pressure. Affected units have all serial numbers.
The heat function may become damaged over time due to patients pressing on the areas with heat function components. Damage to components can lead to overheating which can lead to smoldering and melting of the vinyl cushion.
Pivotal Health Solutions is recalling their Quantum Intersegmental Table model Q400 heated massage tables because repeated pressure on heat components can cause overheating, melting, and potential fire hazards. This affects all units with serial numbers.
The heat function may become damaged when patients press on specific areas with heat components over time. This damage can cause overheating, leading to smoldering and melting of the vinyl cushion.
Healthcare providers and patients using the heated massage table are affected. Those who press repeatedly on the heat components are at higher risk.
Check for the Quantum Intersegmental Table model Q400 with heated massage function. All units have serial numbers.
Inspect the table for signs of overheating, such as melted vinyl cushion or unusual heat spots.
Reach out to Pivotal Health Solutions for guidance on whether your unit needs repair or replacement.
No, only model Q400 with heated massage function and all serial numbers are affected.
Damaged components can cause overheating, smoldering, and melting of the vinyl cushion.
Check for the Quantum Intersegmental Table model Q400 with heated massage function and all serial numbers.
We’ve drafted a message you can send Pivotal Health Solutions to request your refund or repair — edit it as you like.
Subject: Recall Z-0587-2026 — Pivotal Health Solutions Pivotal Health Solutions Hello, I own a Pivotal Health Solutions that is covered by recall Z-0587-2026 from Pivotal Health Solutions. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
