KT Health recalls rolling massage balls with hot/cold packs that may leak hot fluid, causing burns if not noticed. Affected units have specific UPC codes.
If over-heated may leak which, if not noticed, may cause hot fluid to come in contact with the user.
KT Health is recalling rolling massage balls that can leak hot fluid if overheated, which may cause burns. This risk occurs when the device gets too hot and leaks without being noticed.
The device can overheat and leak hot fluid if not properly monitored. If the leak isn't noticed, the hot fluid may come into contact with the user's skin, causing burns.
Users of the KT RECOVERY+ ICE/HEAT MASSAGE BALL with hot/cold packs are affected. Those who use the device for extended periods or without proper monitoring are at higher risk.
Check for the following UPC codes: 814179022226, 814179022561, or 814179022721. The product is a rolling massage ball with interchangeable hot and cold packs.
Look for the UPC codes 814179022226, 814179022561, or 814179022721 on the device.
The product may overheat and leak hot fluid, which could cause burns if not noticed. It is not safe to use without monitoring for overheating.
Check for the UPC codes 814179022226, 814179022561, or 814179022721. The device is a rolling massage ball with interchangeable hot and cold packs.
The recall does not specify a remedy, so contact KT Health directly for guidance.
We’ve drafted a message you can send KT Health to request your refund or repair — edit it as you like.
Subject: Recall Z-1754-2020 — KT Health KT Health Hello, I own a KT Health that is covered by recall Z-1754-2020 from KT Health. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.