Definitive Technology recalls SuperCube 2000 powered subwoofers with serial numbers starting with 0912HB due to a shock hazard from internal RCA jack failure.
An internal failure with the subwoofer's level input jack (RCA jack) results in a shock hazard to consumers.
Definitive Technology is recalling SuperCube 2000 powered subwoofers that have a risk of causing electric shock. This happens because the internal RCA jack can fail, leading to a shock hazard when the subwoofer is used in a theater system.
The subwoofer's internal RCA jack can fail, creating a shock hazard when the device is connected to a power source. This failure can occur during normal use in theater systems, potentially causing electric shock to users.
The recall affects owners of SuperCube 2000 powered subwoofers with serial numbers starting with 0912HB. Theater system users are most at risk due to the potential for shock during normal use.
Look for SuperCube 2000 powered subwoofers with serial numbers starting with 0912HB. The subwoofer has a black cloth grille and glossy black top cap, measuring 11 inches tall, wide, and deep.
Immediately stop using the subwoofer in your theater system to avoid shock risk.
Reach out to Definitive Technology for a replacement unit.
Consumers should immediately stop using the subwoofer in the theater system and contact Definitive Technology for a replacement.
SuperCube 2000 powered subwoofers with serial numbers starting with 0912HB.
Check for a serial number starting with 0912HB on the back of the unit.
Immediately stop using it in your theater system and contact Definitive Technology for a replacement.
We’ve drafted a message you can send Definitive Technology to request your refund or repair — edit it as you like.
Subject: Recall 1348 — Definitive Technology SuperCube 2000 Powered Subwoofers Hello, I own a SuperCube 2000 Powered Subwoofers that is covered by recall 1348 from Definitive Technology. The official recall notice states: Consumers should immediately stop using the subwoofer in the theater system and contact Definitive Technology for a replacement. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
