Lower riskMedical device recall · FDA · Published October 17, 2025
IntelePACS Software Update Causes Clinical Data Loss - Recall
InteleRad's IntelePACS software versions from June to September 2025 may lose clinical data when modifying studies, risking incorrect medical decisions. Affected users should contact for updates.
Software application that receives digital images and data to be communicated, processed, manipulated, enhanced, stored, displayed has a bug that could cause data loss in Relevant Clinical Info field when modifying studies through Case Editor in either Technologist Portal or Referring Physician Portal, which could result in loss of clinical information, which could impact clinical decision-making.
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📍Recalling firmINTELERAD MEDICAL SYSTEMS INCORPORATED800, Boul. de Maisonneuve Est, 12th floor · Montreal, Canada
✎ GovInfoNow plain-language explainer
InteleRad's IntelePACS software versions from June to September 2025 may lose clinical data when modifying studies, which could lead to incorrect medical decisions. Users should check if they have the affected versions and contact InteleRad for updates. Read more at govinfonow.com/recall/51054-intelepacs-software-update-causes-clinical-data-loss-recall.
“IntelePACS Software Update Causes Clinical Data Loss - Recall.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/51054-intelepacs-software-update-causes-clinical-data-loss-recall. Based on FDA recall #Z-0723-2026 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-0723-2026%22&limit=1).
The FDA announced on Oct. 17, 2025, that InteleRad Medical Systems Inc. is voluntarily recalling its IntelePACS - InteleConnect / TechPortal software due to a bug causing data loss in the Relevant Clinical Info field. The agency issued recall number Z-0723-2026 for the Class II device.
How to tell if you have it
Brand: InteleRad
Product: IntelePACS - InteleConnect / TechPortal
UDI-DI: B228INTELEPACS0
Versions/Dates: PACS-5-6-1-R64 through R68 (02 Jul 2025 - 10 Sep 2025), PACS-5-7-1-R42 through R47 (26 June 2025 - 25 Sep 2025), PACS 5-8-1-R20 through R23 (26 Jun 2025 - 25 Sep 2025), PACS-5-9-1-R1 through R3 (30 Jun 2025 - 09 Sep 2025)
Quantity: 19 units
Distribution: US Nationwide, including AZ, CT, AL, IL, WA, MD, NJ, CA, TN, IN, FL, NC
The hazard
According to the FDA, a software bug could cause data loss in the Relevant Clinical Info field when modifying studies through Case Editor in either Technologist Portal or Referring Physician Portal. This loss of clinical information could impact clinical decision-making.
Context
GovInfoNow's records show InteleRad has one other recall on record since Feb. 5, 2025: the IntelePACS Image Fusion Module for incorrect SUV calculations during DST transitions. Other recent recalls of similar products include GE Medical Systems Portrait Compute V1.2 Software Recall (July 20, 2026), Medtronic Restore CP App Model A71100 Software Issue (Nov. 20, 2025), and Intelerad InteleShare Software Recall (Nov. 18, 2025).
How to tell if you have this one
Check if your IntelePACS software version is listed in the distribution dates: PACS-5-6-1-R64 through R68 (July 2025), PACS-5-7-1-R42 through R47 (June 2025), PACS 5-8-1-R20 through R23 (June 2025), or PACS-5-9-1-R1 through R3 (June 2025).
Brand
InteleRad
Category
Medical device
Based on the official FDA remedy
What to do — step by step
Check Software Version
Identify your IntelePACS version by checking the distribution dates listed in the recall notice.
Contact InteleRad
Reach out to InteleRad for updates or assistance with the software issue.
Where it went and when
Where it was distributed
Distributed nationwide; the notice names 12 states.
Named in the notice
Covered by “nationwide”
Not listed
FDA distribution: “US Nationwide distribution in the states of AZ, CT, AL, IL, WA, MD, NJ,CA, TN, IN, FL, NC.” States read from FDA’s own wording; “not listed” means the notice does not name it.
Named in the notice: Alabama, Arizona, California, Connecticut, Florida, Illinois, Indiana, Maryland, New Jersey, North Carolina, Tennessee, Washington.
Recall timeline
FDA published this recall 47 days after the firm started it.
1Firm started the recall
2FDA classified it Class II
3Published in FDA’s Enforcement Report
Dates from the agency record only; steps without a date are left out.
The software has a bug that could cause clinical data loss, but it does not cause immediate harm. The risk is low and only affects data accuracy during study edits.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Official source: FDA Recall #Z-0723-2026 (October 17, 2025) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-0723-2026 to see it in context.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.