InteleRad's IntelePACS software versions from June to September 2025 may lose clinical data when modifying studies, risking incorrect medical decisions. Affected users should contact for updates.
Software application that receives digital images and data to be communicated, processed, manipulated, enhanced, stored, displayed has a bug that could cause data loss in Relevant Clinical Info field when modifying studies through Case Editor in either Technologist Portal or Referring Physician Portal, which could result in loss of clinical information, which could impact clinical decision-making.
InteleRad's IntelePACS software versions from June to September 2025 may lose clinical data when modifying studies, which could lead to incorrect medical decisions. Users should check if they have the affected versions and contact InteleRad for updates.
A software bug in the data processing system could cause clinical information to be lost when editing patient studies through the TechPortal or Referring Physician Portal. This might lead to incorrect medical decisions if critical patient details are missing.
Healthcare providers using IntelePACS software versions from June to September 2025 are most at risk. This includes radiology techs and physicians who modify patient studies.
Check if your IntelePACS software version is listed in the distribution dates: PACS-5-6-1-R64 through R68 (July 2025), PACS-5-7-1-R42 through R47 (June 2025), PACS 5-8-1-R20 through R23 (June 2025), or PACS-5-9-1-R1 through R3 (June 2025).
Identify your IntelePACS version by checking the distribution dates listed in the recall notice.
Reach out to InteleRad for updates or assistance with the software issue.
The software has a bug that could cause clinical data loss, but it does not cause immediate harm. The risk is low and only affects data accuracy during study edits.
Check your software version against the distribution dates: PACS-5-6-1-R64 through R68 (July 2025), PACS-5-7-1-R42 through R47 (June 2025), PACS 5-8-1-R20 through R23 (June 2025), or PACS-5-9-1-R1 through R3 (June 2025).
No, the recall does not require immediate discontinuation. Users should check their version and contact InteleRad for updates.
We’ve drafted a message you can send InteleRad to request your refund or repair — edit it as you like.
Subject: Recall Z-0723-2026 — InteleRad InteleRad Hello, I own a InteleRad that is covered by recall Z-0723-2026 from InteleRad. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
