Medtronic recalls CareLink Clinic REF: MMT-7350 due to software error causing incorrect glucose data displays, which could lead to unsafe blood sugar levels. Affected users should check their device software version.
Software error causing incorrect data to be displayed on the 24-hour Sensor Glucose Overview Graph, any potential therapy decisions were made based on the incorrect data displayed on the 24-hour sensor glucose overview graph may lead to hypoglycemia or hyperglycemia.
Medtronic is recalling CareLink Clinic devices with software version 4.2B because a software error may show incorrect glucose readings. This could lead to unsafe blood sugar levels if users make decisions based on the wrong data.
A software error in version 4.2B causes the device to display incorrect glucose data on the 24-hour sensor glucose overview graph. If users base therapy decisions on this wrong data, they could experience dangerous high or low blood sugar levels.
People using Medtronic CareLink Clinic devices with software version 4.2B are affected. Those with diabetes who rely on the device for glucose monitoring are most at risk.
Check if your CareLink Clinic device shows software version 4.2B. The device was sold between September 4th, 2025, and October 3rd, 2025, in the US, and between September 11th, 2025, and October 4th, 2025, outside the US.
Look for the software version on your CareLink Clinic device. If it shows 4.2B, you are affected.
The recall is for a software error that may cause incorrect glucose readings, which could lead to unsafe blood sugar levels if decisions are made based on the wrong data. However, the risk is low if users check the software version and take action.
Check your CareLink Clinic device for software version 4.2B. The device was sold between September 4th, 2025, and October 3rd, 2025, in the US, and between September 11th, 2025, and October 4th, 2025, outside the US.
Check your software version. If it is 4.2B, you should update to the latest software version available through Medtronic to fix the error.
We’ve drafted a message you can send Medtronic to request your refund or repair — edit it as you like.
Subject: Recall Z-0594-2026 — Medtronic Medtronic Hello, I own a Medtronic that is covered by recall Z-0594-2026 from Medtronic. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
