Philips recalls IntelliVue Patient Monitor MX500 (product #866064) due to potential failure to alarm, which could delay critical medical alerts. Affected units may not alert staff to patient emergencies.
Potential issue where the IntelliVue monitors did not alarm.
Philips is recalling its IntelliVue Patient Monitor MX500 models because they might not sound alarms during critical patient emergencies. This could delay life-saving responses if a patient's condition worsens.
The monitors may not sound alarms when a patient's condition deteriorates, which could delay critical medical responses. This risk exists during normal use in healthcare settings where timely alerts are essential for patient safety.
Healthcare professionals using the IntelliVue MX500 patient monitors are most at risk. Patients in hospitals or clinics using these monitors could be affected if the device fails to alert staff.
Check for the product number 866064 on the monitor. The recall includes all units sold with this specific product number.
Test the monitor's alarm system to ensure it sounds when a patient's condition changes.
The IntelliVue MX500 monitors may not alarm during critical patient emergencies, which could delay life-saving responses.
Check for product number 866064 on the monitor. All units with this specific product number are affected.
Test the monitor's alarm system to ensure it sounds when a patient's condition changes. Philips does not provide a specific remedy for this recall.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0864-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-0864-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
