Philips IntelliVue MX550 Patient Monitor Recall: No Alarms May Cause Missed Alerts

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Contact the company & request your remedy

Recalling firmPhilips North America Llc222 Jacobs St · Cambridge, MA 02141-2289

No email on file — write to the address above instead.

✎ GovInfoNow plain-language explainer

What happened, in plain English

Philips is recalling IntelliVue MX550 patient monitors because they might not sound alarms when needed. This could lead to missed critical health alerts for patients, especially in medical settings.

Why it’s dangerous

The monitors may not sound alarms when critical patient conditions change, potentially missing life-threatening health events. This could lead to delayed treatment or harm if the patient's condition deteriorates without warning.

Who’s affected

Healthcare facilities using the IntelliVue MX55:50 patient monitors are most at risk. Patients in hospitals or clinics with this monitor could be affected if alarms fail.

How to tell if you have this one

Check for product number 866066 on the monitor. The recall covers all units sold with this specific product number.

Brand
Philips
Category
Medical device

Based on the official FDA remedy

What to do — step by step

Check Monitor Functionality
Test if the monitor sounds alarms during a simulated critical event to confirm it works.
Contact Philips for Repair
Reach out to Philips customer support to arrange a repair or replacement if the monitor fails to alarm.

✎ GovInfoNow

Questions people ask

Do I need to stop using this monitor immediately?

No, but you should check if it alarms properly and contact Philips if it fails to sound alarms.

What should I do if the monitor doesn't alarm?

Contact Philips customer support to arrange a repair or replacement.

Is this recall affecting all Philips patient monitors?

No, only the IntelliVue MX550 model with product number 866066 is affected.

Take action

Contact Philips

We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.

✉️ Open in email

Subject: Recall Z-0865-2026 — Philips Philips

Hello,

I own a Philips that is covered by recall Z-0865-2026 from Philips.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: FDA Recall #Z-0865-2026 (October 31, 2025) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-0865-2026 to see it in context.
Plain-language summary written by qwen3:4b on August 10, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.

Philips North America Llc recalls IntelliVue Patient Monitor MX550. Product Number: 866066.

Use caution until it’s fixed