Philips recalls Smart-hopping 2.0 AP 1.4 GHz Patient Monitors with specific serial numbers due to potential signal disconnection when moving between access points with rapid signal strength changes.
It was found that the MX40 device could not reconnect to the PIC iX when moving between Radiohead and Trident 1.4 GHz access points if the signal strength changed quickly.
Philips is recalling certain Smart-hopping 2.0 AP 1.4 GHz Patient Monitors that may not reconnect properly to the PIC iX when moving between Radiohead and Trident 1.4 GHz access points if signal strength changes quickly. This could affect patient monitoring in healthcare settings.
The device may fail to reconnect to the PIC iX when moving between Radiohead and Trident 1.4 GHz access points if signal strength changes rapidly. This could lead to temporary monitoring disruptions, but does not pose a direct safety risk to patients or users.
Healthcare facilities using the recalled patient monitors are most at risk, particularly in environments with multiple wireless access points where signal strength fluctuates.
Check if your Philips Smart-hopping 2.0 AP 1.4 GHz Patient Monitor has a serial number starting with DK followed by numbers (e.g., DK32800791) as listed in the recall notice.
Look for the serial number on your device, which starts with DK followed by numbers (e.g., DK32800791).
No, the recall is for potential signal disconnection issues when moving between access points with rapid signal changes. It does not pose a direct safety risk to patients or users.
Check if your device has a serial number starting with DK followed by numbers as listed in the recall notice. If it does, contact Philips for further instructions.
Your device is affected if it has a serial number starting with DK followed by numbers (e.g., DK32800791) as listed in the recall notice.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1033-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-1033-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
