Philips recalls Allura Xper FD20 systems with model 722012 where the drip tray may not be installed, risking coolant contact with electrical parts and system shutdown.
Philips has identified that in a limited number of impacted systems the drip tray beneath the cooling unit was not installed under previous field corrections, or evidence of the implementation was not adequately documented. If it is not installed, there is a potential for coolant liquid to contact electrical components. This could lead to electrical short-circuits, which may trigger system fuses and result in system shutdown.
Philips is recalling Allura Xper FD20 medical imaging systems with model number 722012. The recall is because some units might not have the drip tray properly installed, which could cause coolant to touch electrical parts and shut down the system.
The drip tray under the cooling unit might not be installed correctly in some units. If coolant contacts electrical components, it could cause short circuits, triggering system fuses and shutting down the device.
Medical facilities using the Allura Xper FD20 system with model number 722012 are most at risk. Patients and staff could be affected if the system shuts down during procedures.
Check for the model number 722012 on the Allura Xper FD20 system. The recall includes specific serial numbers listed in the official notice.
Ensure the drip tray is properly installed under the cooling unit. If it's missing or not documented, contact Philips for guidance.
Philips identified that in some units the drip tray beneath the cooling unit wasn't installed correctly or documented, which could cause coolant to contact electrical parts and shut down the system.
Check if the drip tray is installed correctly. If not, contact Philips for instructions on how to fix it.
The recall is about potential system shutdowns, not direct injury risks. However, medical procedures could be interrupted if the system shuts down.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1070-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-1070-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.