Philips recalls Spectral CT 7500 on Rails with product code 728334 due to potential unsecured rotor parts during gantry rotation, which could be expelled.
As part of the CT systems sub assembly, thirty-two (32) fasteners are used to attach the rotor to the bearing within the gantry. One or more of these fasteners may not be torqued to specification. If multiple fasteners are not torqued to specification, the rotor or rotor parts may become unsecured or displaced. While there has been no reported or observed event of expelled parts during gantry rotation, unsecured rotor parts may potentially be expelled.
Philips is recalling Spectral CT 7500 on Rails models with product code 728334 because some fasteners may not be torqued correctly, risking unsecured rotor parts that could potentially be expelled during operation. This could lead to serious injury if parts are expelled.
The CT system uses 32 fasteners to secure the rotor to the bearing. If not properly tightened, the rotor may become loose or displaced. While no expelled parts have been reported, unsecured parts could potentially be expelled during gantry rotation.
Medical facilities using Philips Spectral CT 7500 on Rails with product code 728334 are most at risk. Patients and staff could be affected if unsecured rotor parts are expelled during scans.
Check for product code 728334 on the Spectral CT 7500 on Rails. Serial numbers 1005, 1007, and 1008 are also affected. This model was sold with specific UDI-DI and serial numbers listed in the recall.
Look for product code 728334 on the Spectral CT 7500 on Rails to confirm if it's affected.
Reach out to Philips for further instructions on how to address the issue.
Philips recalls Spectral CT 7500 on Rails with product code 728334 because some fasteners may not be torqued to specification, potentially causing unsecured rotor parts that could be expelled during gantry rotation.
Check the product code and serial numbers to see if it's affected. Contact Philips for further instructions on how to address the issue.
While no expelled parts have been reported, unsecured rotor parts could potentially be expelled during operation, which may cause serious injury.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1318-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-1318-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
