Beckman Coulter recalls DxC 700 AU clinical analyzers with specific serial numbers that may delay results due to software issues, requiring service for calibration fixes.
A delay in results may occur. When clinical chemistry analyzer calibration monitor with PC installed with Microsoft SQL Server 2022 Express is open beyond15 minutes may lead to: Reagent Blank and calibration databases not opening errors: CAL History DB Open Error.., RB History DB Open Error..; system will stop analyzing, firm service must visit to apply software solution; may lead to delay in diagnosis and/or patient treatment.
Beckman Coulter is recalling certain DxC 700 AU clinical analyzers that may show errors after 15 minutes of use with Microsoft SQL Server 2022 Express. This could delay diagnosis and treatment for patients if the analyzer stops working.
The analyzer may stop working after 15 minutes of continuous use with Microsoft SQL Server 2022 Express installed. This causes errors in opening calibration and reagent databases, leading to delayed test results and potential treatment delays.
Healthcare facilities using the recalled DxC 700 AU analyzers with specific serial numbers are most at risk. Patients receiving lab tests through these devices may experience delays in diagnosis or treatment.
Check if your DxC 700 AU has serial numbers listed in the recall notice, which include specific combinations of reference numbers and dates. The recall applies to newer and older instruments installed with Microsoft SQL Server 2022 Express.
Reach out to Beckman Coulter to confirm if your DxC 700 AU is affected and get instructions for next steps.
If your analyzer shows errors after 15 minutes of use, contact a certified service provider for calibration fixes.
The recall occurs because the analyzer may stop working after 15 minutes of continuous use with Microsoft SQL Server 2022 Express, causing errors in test results and potential delays in patient care.
Check if your instrument has serial numbers listed in the recall notice, which include specific reference numbers and dates for newer and older models installed with Microsoft SQL Server 2022 Express.
No, but if errors occur after 15 minutes of use, contact a service provider for calibration fixes to prevent delays in diagnosis and treatment.
We’ve drafted a message you can send Beckman Coulter to request your refund or repair — edit it as you like.
Subject: Recall Z-1552-2026 — Beckman Coulter Beckman Coulter Hello, I own a Beckman Coulter that is covered by recall Z-1552-2026 from Beckman Coulter. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
