Beckman Coulter recalls AU5800 chemistry analyzers with specific serial numbers that may cause delays in results due to software errors after 15 minutes of calibration monitor use. Affected units require service to fix.
A delay in results may occur. When clinical chemistry analyzer calibration monitor with PC installed with Microsoft SQL Server 2022 Express is open beyond15 minutes may lead to: Reagent Blank and calibration databases not opening errors: CAL History DB Open Error.., RB History DB Open Error..; system will stop analyzing, firm service must visit to apply software solution; may lead to delay in diagnosis and/or patient treatment
Beckman Coulter is recalling certain AU5800 chemistry analyzers that may cause delays in test results if the calibration monitor is left open for more than 15 minutes. This could lead to errors in patient testing and treatment delays.
The analyzer's software may stop working after 15 minutes of calibration monitor use with Microsoft SQL Server 2022 Express installed. This causes errors in opening reagent and calibration databases, leading to test delays and potential treatment issues.
Healthcare facilities using the AU5800 chemistry analyzers with specific serial numbers listed in the recall are most at risk. Patients relying on these analyzers for diagnostic testing could experience delays in treatment.
Check for serial numbers B96697, B96698, B23279, B23280, or B23281 on the analyzer. Newer models installed with PC preloaded with Microsoft SQL Server 2022 Express from 2025061442 to 2025121623 are affected. Older models replaced with this software are also included.
Identify if your AU5800 has a serial number from the list: B96697, B96698, B23279, B23280, or B23281.
Reach out to Beckman Coulter for service if your unit is affected, as they will need to fix the software issue.
The software may stop working after 15 minutes of calibration monitor use with Microsoft SQL Server 2022 Express, causing errors in test results and delays in patient treatment.
Check for serial numbers B96697, B96698, B23279, B23280, or B23281. Newer models installed with PC preloaded with Microsoft SQL Server 2022 Express from 2025061442 to 2025121623 are affected.
No, but if the calibration monitor is left open for more than 15 minutes, errors may occur. Contact Beckman Coulter for service if affected.
We’ve drafted a message you can send Beckman Coulter to request your refund or repair — edit it as you like.
Subject: Recall Z-1553-2026 — Beckman Coulter Beckman Coulter Hello, I own a Beckman Coulter that is covered by recall Z-1553-2026 from Beckman Coulter. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
