Lower riskMedical device recall · FDA · Published March 7, 2026
Philips Spectral CT on Rails Software Issues: Potential Gantry Stuck During Scans
Philips recalls Spectral CT on Rails model 728334 with software issues that may cause gantry to stay at scan position after pressing Go. Affected units have specific serial numbers and software versions.
Philips has identified three software issues: 1. During a continuous CT (CCT) scan, there is the potential that the Gantry could remain at the current scan position after pressing Go. 2. Potential where the message of Previous Surview Exists Select Previous Surview? <Yes> or <No> should display but does not appear. 3. After performing Surview and planning the Brain Helical acquisition by setting Brain Area DoseRight Index to increase the dose, there is the potential that the Define Head Area option in the context menu is grayed out.
Take action
Contact the company
📍Recalling firmPHILIPS MEDICAL SYSTEMS222 Jacobs St · Cambridge, MA 02141-2289
✎ GovInfoNow plain-language explainer
Philips is recalling Spectral CT on Rails machines with model number 728334 due to three software issues that could cause the gantry to remain at a scan position after pressing Go, or missing messages during scans. This could lead to incomplete scans or errors in brain imaging procedures. Read more at govinfonow.com/recall/49773-philips-spectral-ct-on-rails-software-issues-potential-gantry-stuck.
“Philips Spectral CT on Rails Software Issues: Potential Gantry Stuck During Scans.” GovInfoNow, updated August 17, 2026. https://govinfonow.com/recall/49773-philips-spectral-ct-on-rails-software-issues-potential-gantry-stuck. Based on FDA recall #Z-1825-2026 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-1825-2026%22&limit=1).
The Food and Drug Administration announced on March 7, 2026, that Philips Medical Systems is recalling its Spectral CT on Rails units due to software issues that may affect scan operation. The agency issued recall number Z-1825-2026 for the Class II device.
How to tell if you have it
Brand: Philips
Product: Spectral CT on Rails
Model Number: 728334
UPC: 00884838103627
Software Version: 5.1.X
Serial Numbers: 1005, 1006, 1007
Units affected: 3 systems
The hazard
According to the FDA, Philips identified three software issues. During a continuous CT scan, the gantry may remain at the current position after pressing Go. The system may also fail to display a message regarding previous surview existence, and the Define Head Area option may be grayed out after planning a Brain Helical acquisition.
Context
GovInfoNow's records show Philips Medical Systems has four other recalls on record since February 11, 2022. Other recent recalls of similar products include Philips CT Scanners May Need Manual Trigger for Bolus Tracking (June 11, 2026), Philips Incisive CT Software Issues: Risk of Incorrect Scans and Rescans (September 25, 2025), and Philips Spectral CT on Rails Software Version 5.1.0.X Recall: Risk of Misdiagnosis (December 13, 2023). Additional recent recalls include Philips Spectral CT 7500 on Rails Recall: Unsecured Rotor Risk (January 7, 2026), Philips Achieva 3.0T MRI Recalled: Software Issue May Terminate Scans (August 21, 2026), and Philips Ingenuity CT Scanners: Unintended Radiation Risk (August 7, 2026).
How to tell if you have this one
Check for model number 728334, software version 5.1.X, and serial numbers 1005, 1006, or 1007 on the device. The UDI codes include specific sequences like (01)00884838103627(21)1005.
Brand
Philips
Product
Philips Spectral CT on Rails. Model Number: 728334
Category
Medical device
Based on the official FDA remedy
What to do — step by step
Check Software Version
Verify the software version is 5.1.X on the Philips Spectral CT on Rails device.
Review Serial Numbers
Confirm the serial numbers match 1005, 1006, or 1007 for affected units.
Where it went and when
Where it was distributed
Distributed nationwide, and outside the U.S.
Nationwide
Not listed
FDA distribution: “Worldwide - US Nationwide distribution in the states of Minnesota and the countries of France and Netherlands.” States read from FDA’s own wording; “not listed” means the notice does not name it.
Distributed nationwide, and outside the U.S.
Recall timeline
FDA published this recall 46 days after the firm started it.
1Firm started the recall
2FDA classified it Class II
3Published in FDA’s Enforcement Report
Dates from the agency record only; steps without a date are left out.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Official source: FDA Recall #Z-1825-2026 (March 7, 2026) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-1825-2026 to see it in context.
Plain-language summary written by qwen3:4b on August 17, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.