DONJOY ICEMAN Cold Therapy Unit Recall: Broken Connector May Interrupt Cold Therapy

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Recalling firmDJO, LLC5919 Sea Otter Pl Ste 200 · Carlsbad, CA 92010-6750

No email on file — write to the address above instead.

✎ GovInfoNow plain-language explainer

What happened, in plain English

DONJOY is recalling its ICEMAN cold therapy units (model 11-9099) because a broken connector can cause cold therapy to stop working. This may affect people using the device for pain relief or rehabilitation.

Why it’s dangerous

The cold therapy unit has a connector that can become broken, which may cause the cold therapy to stop working. This interruption could affect the effectiveness of the treatment for pain or swelling.

Who’s affected

People who own or use the DONJOY ICEMAN cold therapy unit (model 11-9099) are affected. Those using the device for medical rehabilitation or pain management are most at risk.

How to tell if you have this one

Check for the model number 11-9099 on the unit. The product was sold between May 15 and May 20, 2021, in the United States.

Brand
DONJOY
Category
Medical device

Based on the official FDA remedy

What to do — step by step

Check for Broken Connector
Inspect the connector for any signs of damage or breakage that might prevent cold therapy from working.

✎ GovInfoNow

Questions people ask

Why is this product being recalled?

The recall is due to a broken connector that may result in a temporary interruption of prescribed cold therapy.

What should I do if I have this product?

Check the connector for damage; if broken, stop using it and contact DONJOY for further instructions.

Is there a fix for this issue?

The recall record does not mention a specific remedy or fix.

Take action

Contact DONJOY

We’ve drafted a message you can send DONJOY to request your refund or repair — edit it as you like.

✉️ Open in email

Subject: Recall Z-2137-2026 — DONJOY DONJOY

Hello,

I own a DONJOY that is covered by recall Z-2137-2026 from DONJOY.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: FDA Recall #Z-2137-2026 (March 19, 2026) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-2137-2026 to see it in context.
Plain-language summary written by qwen3:4b on August 17, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.

DJO, LLC recalls Brand Name: DONJOY Product Name: ICEMAN, W/COLDPAD, NS, RH Model/Catalog Number: 11-9099 Software Version: No Product

Lower-risk recall