DONJOY recalls ICEMAN cold therapy units with model 11-1424 due to a broken connector that may interrupt prescribed cold therapy. Affected units were sold starting May 2023. Consumers should contact DONJOY for a repair or replacement.
Due to broken connector which may result in a temporary interruption of prescribed cold therapy.
DONJOY is recalling its ICEMAN cold therapy units (model 11-1424) because a broken connector can cause temporary interruptions in cold therapy. This may affect rehabilitation progress if the therapy is interrupted during recovery.
The unit has a connector that can become broken, leading to a temporary loss of cold therapy function. This interruption could delay healing or cause pain if the therapy is needed during recovery.
People using the DONJOY ICEMAN cold therapy unit for rehabilitation or pain management are affected. Those with medical conditions requiring consistent cold therapy are at higher risk.
Check for the model number 11-1424 on the unit. The product was sold starting May 2023. The IceMan CLASSIC3 is a cold therapy device for rehabilitation.
Reach out to DONJOY directly for repair or replacement options for the affected model.
The recall is due to a broken connector that may cause temporary interruptions in prescribed cold therapy.
Check for the model number 11-1424 on the unit. The product was sold starting May 2023.
Contact DONJOY directly for repair or replacement options.
We’ve drafted a message you can send DONJOY to request your refund or repair — edit it as you like.
Subject: Recall Z-2136-2026 — DONJOY DONJOY Hello, I own a DONJOY that is covered by recall Z-2136-2026 from DONJOY. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.