Philips recalls MR 7700 with MR Elastography (MRE) models 782120 and 782153 due to potential stiffness value errors in image reconstruction, which may lead to inaccurate scan results.
The potential for stiffness value errors when a specific range of image reconstruction parameters is used in combination with Resoundant's algorithm, leading to the reconstruction voxel size settings in the default MRE scan protocol displaying too small.
Philips is recalling two specific models of their MR 7700 with MR Elastography (MRE) scanners. These models can produce stiffness value errors when certain image reconstruction parameters are used, potentially leading to inaccurate scan results.
The scanner's image reconstruction parameters can interact with Resoundant's algorithm to create voxel size settings that are too small in the default MRE scan protocol. This may cause stiffness value errors, leading to inaccurate imaging results.
Patients using the recalled Philips MR 7700 MRE scanners for medical imaging may experience inaccurate stiffness measurements. Healthcare providers who use these specific models are most at risk of incorrect diagnostic results.
Check for model numbers 782120 or 782153 on your Philips MR 7700 MRE scanner. The serial numbers listed in the recall include specific numbers like 65019, 65004, and 68034.
Look for model numbers 782120 or 782153 on your Philips MR 7700 MRE scanner.
The scanners can produce stiffness value errors when certain image reconstruction parameters are used with Resoundant's algorithm, leading to inaccurate voxel size settings in the default MRE scan protocol.
Check for model numbers 782120 or 782153. Affected units have specific serial numbers listed in the recall, such as 65019, 65004, or 68034.
The recall does not specify a remedy, so there is no action required beyond checking if your scanner is affected.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1964-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-1964-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
