Dexcom recalls specific lots of G7 glucose sensors due to increased skin infection risk and potential for inaccurate readings that could lead to missed hyperglycemic events. Affected lots 1725204004 and 1725069002 were designated for destruction but were sold by Pharmsource.
Certain lots of Dexcom G7 sensors originally designated as scrap and intended for destruction were stolen during the destruction process. The sensors were later sold to pharmacies and distributors by Pharmsource, LLC. Lot 1725204004 were designated for destruction because the G7 sensors were not properly sterilized and have an increased risk of skin infection if used. Lot 1725069002 were designated for destruction due to an increased risk of having no sensor readings available or experiencing sensor inaccuracy that includes the potential for missed detection of a hyperglycemic event or incorrect treatment decisions that can result in patient injury, including medical intervention to prevent permanent injury or impairment. Additionally, due to the unknown storage and handling and storage conditions these sensors may have undergone during the distribution, these sensors may present additional risk.
Dexcom is recalling two specific lots of G7 glucose sensors because they were improperly sterilized and could cause skin infections. The sensors might also give inaccurate readings, which could lead to missed high blood sugar events and incorrect treatment decisions.
The sensors were designated for destruction because they weren't properly sterilized, increasing skin infection risk. They might also not work correctly, leading to missed high blood sugar events or incorrect treatment decisions. Unknown storage conditions could add further risk.
People with diabetes using Dexcom G7 sensors from the affected lots are at risk. Those who have the sensors and are not properly sterilized may face skin infections or inaccurate readings.
Check for lot numbers 1725204004 or 1725069002 on the sensor packaging. The product is a Dexcom G7 US Retail Sensor/Transmitter 1-pack sold by Pharmsource, LLC.
Look for lot numbers 1725204004 or 1725069002 on the sensor packaging.
The sensors were designated for destruction because they weren't properly sterilized, increasing skin infection risk. They might also give inaccurate readings, leading to missed high blood sugar events or incorrect treatment decisions.
Check the lot number on your sensor packaging. If it's 1725204004 or 1725069002, stop using it and contact Dexcom for guidance.
Yes, using these sensors could cause skin infections or inaccurate readings, which might lead to missed high blood sugar events or incorrect treatment decisions.
We’ve drafted a message you can send Dexcom to request your refund or repair — edit it as you like.
Subject: Recall Z-2574-2026 — Dexcom Dexcom Hello, I own a Dexcom that is covered by recall Z-2574-2026 from Dexcom. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
