Accuray recalls Cyberknife treatment systems with specific software versions due to risk of collimator falling during treatment. Affected units may require repair or replacement to prevent injury.
In certain cases, a collimator may not fully dock, which triggers a system interlock and prevents motion from the operator console. If personnel then enter the treatment room and initiate motion using the in-room control pendant, the collimator may release and fall from the housing.
Accur: Accuray recalls Cyberknife treatment systems with certain software versions because a collimator could fall during treatment if someone moves the system incorrectly. This could cause injury to medical staff.
The collimator may not dock properly, triggering a safety lock. If staff enter the treatment room and move the system using the in-room control pendant, the collimator could release and fall from its housing, potentially causing injury.
Medical professionals using Cyberknife systems with specific software versions are most at risk. Patients receiving treatment may also be affected if the system malfunctions.
Check if your Cyberknife system has software version 11X that uses the Exchange Table. The recall covers all systems with this specific software configuration.
Verify your Cyberknife system's software version to see if it matches the recalled version (11X with Exchange Table).
Reach out to Accuray for guidance on next steps if your system is affected.
Yes, the collimator could fall during treatment if staff move the system incorrectly, potentially causing injury.
Check if your system has software version 11X that uses the Exchange Table, as this is the specific configuration recalled.
No, but if your system is affected, contact Accuray for guidance on safe use or repair.
We’ve drafted a message you can send Accuray to request your refund or repair — edit it as you like.
Subject: Recall Z-2640-2026 — Accuray Accuray Hello, I own a Accuray that is covered by recall Z-2640-2026 from Accuray. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
