Accuray recalls Cyberknife systems with specific software versions where a collimator could fall during treatment, posing a risk of injury. Affected units include those with Xchange Robotic Collimator Changer and Linear Accelerator running software 11.X or higher.
In certain cases, a collimator may not fully dock, which triggers a system interlock and prevents motion from the operator console. If personnel then enter the treatment room and initiate motion using the in-room control pendant, the collimator may release and fall from the housing.
Accur: Accuray has recalled Cyberknife treatment systems with certain software versions. If the collimator doesn't dock properly, it could fall during treatment, potentially causing injury to staff.
The collimator may not fully dock in some cases, triggering a system interlock. If staff then move the equipment using the in-room control pendant, the collimator could release and fall from its housing, potentially causing injury.
Healthcare professionals using Cyberknife systems with specific software versions (11.X or higher) are most at risk. This includes radiation therapy teams operating the equipment.
Check if your Cyberknife system has the Xchange Robotic Collimator Changer and Linear Accelerator. Affected units run software version 11.X or higher.
Verify your Cyberknife system's software version; affected units run version 11.X or higher.
If the collimator does not dock properly, stop using the system immediately and contact Accuray.
No. Only Cyberknife systems with Xchange Robotic Collimator Changer and Linear Accelerator running software version 11.X or higher are affected.
If the collimator does not fully dock, stop using the system immediately and contact Accuray for assistance.
Only if the collimator docks properly. If it doesn't, stop using the system and contact Accuray.
We’ve drafted a message you can send Accuray to request your refund or repair — edit it as you like.
Subject: Recall Z-2644-2026 — Accuray Accuray Hello, I own a Accuray that is covered by recall Z-2644-2026 from Accuray. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
