Trane recalls 37 models of XB300 and American Standard Silver SI split system AC units due to insufficient grounding screws causing shock hazard. Consumers should stop using and contact Trane for free repair.
The ground screws used in some units do not have the two threads required to provide sufficient grounding, posing a shock hazard to consumers.
Trane is recalling 37 specific models of air conditioning units because the ground screws don't have enough threads for proper grounding, which could cause electric shock. This affects homeowners with these units and requires immediate action to prevent injury.
The ground screws in some units lack the required two threads for proper grounding. This means electricity could flow through the unit's metal parts and cause a shock hazard if someone touches the unit while it's plugged in.
Homeowners with Trane XB300 or American Standard Silver SI split system air conditioning units that match the model numbers listed in the recall are most at risk. These units were sold between 2018 and 2020.
Look for gray units with a black grated front. Check the model numbers on the silver nameplate on the back. The units were sold in two sizes: 25.5" x 23.5" x 28.83" or 28.83" x 28.48" x 29.28".
Immediately turn off the cooling unit via the main breaker switch to prevent shock risk.
Reach out to Trane or your installer for instructions on scheduling a free inspection and repair.
Consumers should immediately turn off the cooling unit via the main breaker switch and check the model information. Consumers with recalled air conditioning systems should contact Trane or their installer or service dealer for instructions on scheduling a free inspection and repair.
The recall includes 37 specific models of Trane XB300 and American Standard Silver SI split system units, with model numbers listed in the recall notice.
Check for gray units with a black grated front and model numbers on the silver nameplate on the back. The units were sold in two sizes: 25.5" x 23.5" x 28.83" or 28.83" x 28.48" x 29.28".
No, the recall offers a free repair. Trane will inspect and fix the grounding issue without requiring replacement.
We’ve drafted a message you can send Trane to request your refund or repair — edit it as you like.
Subject: Recall 1816 — Trane Trane XB300 and American Standard Silver SI Air Conditioning Systems Hello, I own a Trane XB300 and American Standard Silver SI Air Conditioning Systems that is covered by recall 1816 from Trane. The official recall notice states: Consumers should immediately turn off the cooling unit via the main breaker switch and check the model information. Consumers with recalled air conditioning systems should contact Trane or their installer or service dealer for instructions on scheduling a free inspection and repair. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
