Recalled 360 Electrical surge protectors (Idealist 360320, Idealist 2.4 360321, Agent 360322) can cause shock or fire if non-grounded plugs are connected. Stop using immediately and get a free replacement.
The surge protectors can short circuit when non-grounded plugs are connected, posing a shock or fire hazard.
Three models of 360 Electrical surge protectors are being recalled because they can short circuit when non-grounded plugs are connected, creating a shock or fire hazard. If you own one of these models, you should stop using it immediately and get a free replacement.
The surge protectors can short circuit when non-grounded plugs are connected. This short circuit can cause electrical shock or fire. The hazard occurs because the unit lacks a ground connection, which is necessary for safety.
Anyone who owns one of the three recalled models (Idealist 360320, Idealist 2.4 360321, or Agent 360322) should stop using it immediately. People with non-grounded plugs connected to these surge protectors are at highest risk.
Check the underside of the surge protector for the model number. If it's one of the three models (Idealist 360320, Idealist 2.4 360321, or Agent 360322) and lacks a single check mark engraved next to the model number, it's recalled.
Immediately stop using the recalled surge protectors to prevent shock or fire hazards.
Contact 360 Electrical for a free replacement of the recalled surge protector.
Consumers should immediately stop using the recalled surge protectors and contact 360 Electrical for a free replacement.
The recalled models are Idealist 360320, Idealist 2.4 360321, and Agent 360322.
Check the underside for the model number and ensure it lacks a single check mark engraved next to the model number.
Yes, you should get a free replacement from 360 Electrical if you have a recalled model.
We’ve drafted a message you can send 360 Electrical to request your refund or repair — edit it as you like.
Subject: Recall 7766 — 360 Electrical Surge protectors Hello, I own a Surge protectors that is covered by recall 7766 from 360 Electrical. The official recall notice states: Consumers should immediately stop using the recalled surge protectors and contact 360 Electrical for a free replacement. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
