Acorn Superglide 120 stair lifts (2007-2011) recalled due to seat post separation risk. Consumers must contact Acorn for free repair before using.
The stair lift's seat post can separate from the main seat support, posing a fall hazard.
Acorn Superglide 120 stair lifts from 2007 to 2011 have a risk of the seat post separating from the main seat support, which could cause a fall. If you own one, contact Acorn for a free repair before using it again.
The stair lift's seat post can separate from the main seat support, creating a fall hazard. This separation could happen during normal use, especially if the lift is not properly maintained or if the user is moving quickly.
People who own Acorn Superglide 120 stair lifts manufactured between March 2007 and March 2011 are affected. Those who can safely use stairs without assistance are at higher risk if they continue using the lift until repaired.
Check for a silver label on the stair lift's carriage body cover or underside of the steel footrest. The label shows the name "Acorn Superglide 120" and serial numbers between 110101209781 and 110202352678.
Reach out to Acorn directly to schedule a free in-home repair for the stair lift.
Determine if you can safely use stairs without the lift; if yes, stop using the lift until repaired.
Consumers should immediately contact Acorn for a free in-home repair. Until the stair lift is repaired, consumers should consider whether to continue using the stair lift based on their ability to safely use the stairs unaided. If a consumer is able to use the stairs safely, then he or she should not use the lift until it is repaired.
Acorn Superglide 120 models including Acorn 120 Stairlift, Acorn 120 Outdoor Stairlift, Acorn 120 Superglide Stairlift, Acorn Outdoor Stairlift, and Acorn Slimline Stairlift.
Manufactured between March 2007 and March 2011.
Look for a silver label on the carriage body cover or underside of the steel footrest showing "Acorn Superglide 120" and serial numbers between 110101209781 and 110202352678.
We’ve drafted a message you can send Acorn to request your refund or repair — edit it as you like.
Subject: Recall 6449 — Acorn Motorized stair lifts Hello, I own a Motorized stair lifts that is covered by recall 6449 from Acorn. The official recall notice states: Consumers should immediately contact Acorn for a free in-home repair. Until the stair lift is repaired, consumers should consider whether to continue using the stair lift based on their ability to safely use the stairs unaided. If a consumer is able to use the stairs safely, then he or she should not use the lift until it is repaired. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
