Giant recalls 2013 model year XtC Advanced SL 29er bicycles and 27.2mm carbon seatposts due to potential seatpost cracking causing falls. Consumers should stop using and get a free replacement.
The bicycle seatposts on the affected bicycles and the after-market seatposts can crack, posing a fall hazard.
Giant is recalling 2013 model year XtC Advanced SL 29er bicycles and 27.2mm carbon seatposts because they can crack, leading to falls. This affects riders who use these specific models and seatposts.
The seatposts can crack under normal use, which may cause the rider to fall. This fall hazard is specific to the affected bicycle models and seatposts.
Owners of 2013 model year Giant XtC Advanced SL 29er 0 or 1 bicycles and 27.2mm carbon seatposts are affected. Riders using these products are at risk of falls if seatposts crack.
Look for bicycles with "XTC" on the down tube and colors white, black, blue for SL 29er 0 or white, black, red for SL 29er 1. Seatposts with "Giant" and "Contact SLR" labels are also affected.
Immediately stop using the recalled bicycles and seatposts to prevent falls.
Reach out to a Giant Bicycle dealer for a free replacement seatpost.
Consumer should immediately stop using the recalled bicycles and seatposts and contact a Giant Bicycle dealer for a free replacement seatpost.
2013 model year Giant XtC Advanced SL 29er 0 (white, black, blue) and SL 29er 1 (white, black, red) bicycles.
Yes, if you have the affected 27.2mm carbon seatposts, contact a Giant dealer for a free replacement.
Affected seatposts have "Giant" and "Contact SLR" labels.
We’ve drafted a message you can send Giant to request your refund or repair — edit it as you like.
Subject: Recall 1438 — Giant Giant brand bicycles and carbon seatposts Hello, I own a Giant brand bicycles and carbon seatposts that is covered by recall 1438 from Giant. The official recall notice states: Consumer should immediately stop using the recalled bicycles and seatposts and contact a Giant Bicycle dealer for a free replacement seatpost. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
