NVIDIA recalls SHIELD tablets with lithium-ion batteries that can overheat and cause fire. Affected models include P1761, P1761W, P1761WX with specific serial numbers. Consumers must stop using and get free replacements.
The lithium-ion battery in the tablets can overheat, posing a fire hazard.
NVIDIA is recalling SHIELD tablet computers because their lithium-ion batteries can overheat and cause fires. This affects specific model numbers and serial ranges. Owners should stop using the tablets immediately and contact NVIDIA for a free replacement.
The lithium-ion batteries in these tablets can overheat due to manufacturing defects, potentially leading to fires. This fire hazard is serious and could cause injury or property damage if the tablet is used in normal conditions.
Owners of NVIDIA SHIELD tablet computers with model numbers P1761, P1761W, or P1761WX and serial numbers between 0410215901781 and 0425214604018 are affected. Users who keep the tablets in high-heat environments or near flammable materials are at higher risk.
Check the left side edge of the tablet for NVIDIA and model numbers (P1761, P1761W, P1761WX) and serial numbers starting with 0410215901781 through 0425214604018. The SHIELD logo is also visible on the back of the tablet.
Immediately stop using the affected NVIDIA SHIELD tablet computers to prevent fire hazards.
Reach out to NVIDIA for instructions on receiving a free replacement tablet.
Consumers should immediately stop using the tablets and contact NVIDIA for instructions on receiving a free replacement tablet.
Model numbers P1761, P1761W, and P1761WX are affected.
Look for model numbers and serial numbers on the left side edge of the tablet, which range from 0410215901781 to 0425214604018.
No action is needed if your tablet's model number or serial number is outside the specified range.
We’ve drafted a message you can send NVIDIA to request your refund or repair — edit it as you like.
Subject: Recall 6465 — NVIDIA NVIDIA SHIELD tablet computers Hello, I own a NVIDIA SHIELD tablet computers that is covered by recall 6465 from NVIDIA. The official recall notice states: Consumers should immediately stop using the tablets and contact NVIDIA for instructions on receiving a free replacement tablet. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
